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10/20/2009 01:58:24 PM · #1 |
SO I have an external hard drive, the puppy jumped onto the desk and it fell onto the floor with a responding crash. Every single photo in the last 3 years are on there. I have unplugged, replugged everything about 10 times.
Anyone know of anywhere that may be able to recover or rebuild 478 GB of photos?????
(Yes the dog being given away with a hefty large sum of money! )
Message edited by author 2009-10-20 17:59:15. |
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10/20/2009 02:02:07 PM · #2 |
I'm so sorry to hear that! I think there's quite easy to get every data back, but it costs money... Friend of mines hardrive crashed and he had to pay aprox. 2-3000$ for some guy to get it back.
Tip to you anyway, have two harddrives at all time. Many have a third one as well which they update every now and then which they keep somewhere else.
Sure hope you solve this! |
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10/20/2009 02:02:25 PM · #3 |
| Yikes. The bad news is, professional data recovery is prohibitively expensive (think many thousands of dollars). The good news is... well, I'm not sure. :( |
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10/20/2009 02:04:34 PM · #4 |
Oh, no! I don't know personally how to recover it but I hope it's possible. I had this happen a couple years ago. lost only about 3GB though thank goodness. I've been putting all my photos on discs and keeping them in a safe deposit box at the bank ever since. It's only about $7.50 a month. Totally worth it for the piece of mind, but kind of a pain in the butt.
ETA:: LOUIS!!! YAY!! Your back! I was soooo sad when I returned and you were gone!!!!!
Message edited by author 2009-10-20 18:09:44. |
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10/20/2009 02:06:40 PM · #5 |
| i am now starting to feel slightly sick |
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10/20/2009 02:10:41 PM · #6 |
Is the HD itself damaged, or just the enclosure? It might be worth taking the enclosure apart, getting a 3rd party enclosure, putting the HD in the new enclosure and trying to recover the files from there.
You might also want to consider an improved backup strategy. |
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10/20/2009 02:15:09 PM · #7 |
| it just doesnt turn on anymore. I am going to take it in to some sort of computer place and let them have a look, maybe it is just a loose thingymabob. (arrrrrrrrrkkkkk I am also now feeling light headed) |
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10/20/2009 02:17:27 PM · #8 |
One of my externals went corrupt a couple of years ago. An IT buddy of mine pulled the HD out of it, slaved it to an old computer and recovered everything from it in a matter of a couple of hours. Oh, and he did it free. So you need an IT buddy. :)
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10/20/2009 02:18:13 PM · #9 |
Originally posted by Jaded_Housewife:
Oh, no! I don't know personally how to recover it but I hope it's possible. I had this happen a couple years ago. lost only about 3GB though thank goodness. I've been putting all my photos on discs and keeping them in a safe deposit box at the bank ever since. It's only about $7.50 a month. Totally worth it for the piece of mind, but kind of a pain in the butt. |
Just remember that the typical lifespan of a burned disk is finite, and some experts think it's as little as two to five years.
My setup is this: I have a MyBook 2TB on which I store my photos. It's synched with a 4TB wireless RAID array elsewhere in the house. I use Super Flexible to synch automatically. So I have two copies of my photos on RAID arrays. I'm also probably going to buy an online data storage service as well. One copy is never enough. :(
Originally posted by Jaded_Housewife:
LOUIS!!! YAY!! Your back! I was soooo sad when I returned and you were gone!!!!! |
Heh, thanks. :)
Message edited by author 2009-10-20 18:19:39. |
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10/20/2009 02:19:08 PM · #10 |
Are there any lights coming on when you plug it in or is it completely dead? If theres activity, is it making any strange sounds, like loud clunks, or continous rasping / rattling sound.
Depending where the actual fault is will depend how easy it is to recover the data. It's almost always possible to get the data back at a cost, it just depends how bad the damage is how much you're going to end up paying.
Have you checked the plugs, connectors and things like that, pins may have been bent by the fall if the cable was caught tight, it may be something as simple as that. |
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10/20/2009 02:21:30 PM · #11 |
Originally posted by Spazmo99:
Is the HD itself damaged, or just the enclosure? It might be worth taking the enclosure apart, getting a 3rd party enclosure, putting the HD in the new enclosure and trying to recover the files from there.
You might also want to consider an improved backup strategy. |
Spazmo's solution has worked for me. I hope it does for you. I feel sick for you. |
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10/20/2009 02:23:34 PM · #12 |
Well if it's definitely not spinning... then it will probably cost a bit to recover the data as others have said. They'll have to remove the magnetic disc and put it into a different drive... which is a delicate procedure.
On top of keeping multiple hard drives in multiple locations... I also try and keep a private collection of backups on my Flickr account... |
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10/20/2009 02:24:04 PM · #13 |
Not turning on anymore is actually more hopeful than clunking/rattling noises.
That indicates an issue with the power supply. It could be the case that once you have power back, the hard disk will be okay. |
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10/20/2009 02:24:31 PM · #14 |
| I'd say it's almost certainly possible to get the info back, you might have to pay a pro to do it though. Strangely I think that physical damage to these things is actually potentially less serious than a corrupted drive. I nearly lost a hard drive full of all my photos, including shots of a wedding I had just done, but managed to get them back in the end. |
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10/20/2009 02:24:50 PM · #15 |
| it whirrs on and then stops. |
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10/20/2009 02:27:21 PM · #16 |
| I think Spaz's recommendation of putting the drives in another enclosure is a good one. If you have a PC as opposed to a Mac, you could try putting the drive into your computer and see if it spins up. If it does, you're probably good to copy from it, or even use it in your computer. |
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10/20/2009 02:28:42 PM · #17 |
Originally posted by JulietNN:
it whirrs on and then stops. |
Possibly mechanism damage then. Try this, put the drive in a sealed plastic bag, stick it in the freezer for about half an hour. As soon as you take it out, plug it in and try again. If it comes online, immediately start copying your photos off. I know it sounds weird but I've actually seen this work in the past for mechanism damage.
If it does work it may only last a short while and you'll have to repeat the process until you get everything off. I it doesn't work, then I would say you're looking at professional recovery. |
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10/20/2009 02:42:04 PM · #18 |
Ugh.... same thing happened to me in March. My external tipped over while running. I took it to a big box computer store, and they said they couldnt access it, and referred me to a specialty data recovery centre, who also explained that they didnt have the technology to access the files, finally referring me to some other guy who did. In the end, he said it would cost me $3000 to get my data back.
The reason it was going to cost so much is that in my case, because the drive was knocked over while running, and because it spins at 7200 rpm, the reading arm would have welded itself to the disc. The data was still there, it was just unreadable, even if i where to swap the enclosures, so specialized machinery would be necessary to read my drive.
Luckily I had a backup of most of the photos, and only lost a few months worth of shots. Now I have three externals and a dual internal drive to ensure it never happens again. |
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10/20/2009 02:55:33 PM · #19 |
| Oh, Juliet, I'm sooooo sorry. Good luck! |
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10/20/2009 02:58:46 PM · #20 |
If you reach the end of your line for DIY options & nothing has helped, I've heard that //www.datarecovery.com/ is one of the more economical pro options out there (I think they run just under $1000, whereas others run closer to $1500-$2500)...
Sorry to hear about the drive... |
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10/20/2009 03:42:16 PM · #21 |
| Geek Squad at Best Buy if you have one near by. I had a drive go bad and they were able to recover it to a different external drive for pretty cheap. I had to buy the hard drive they put it on though, and that cost more than the service. I would take it there and ask them first. They can look at it and tell you what can/can't be done. |
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10/20/2009 03:44:16 PM · #22 |
I agree with what most people here are saying - the data is most certainly recoverable - its just a matter of cost - how much would you be willing to pay to get them back?
Speak to  MAK, from past conversations I gather he is quite knowledgeable about things like this. |
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10/20/2009 03:49:48 PM · #23 |
I highly recommend that you stop doing anything to it and bring it to a geek squad, or something like it. If you don't have the knowledge, you don't want to do more damage to it. It's possible that it might not be that bad as it is, but it could make it worse if you keep experimenting...
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10/20/2009 03:52:22 PM · #24 |
Originally posted by mpeters:
Originally posted by Spazmo99:
Is the HD itself damaged, or just the enclosure? It might be worth taking the enclosure apart, getting a 3rd party enclosure, putting the HD in the new enclosure and trying to recover the files from there.
You might also want to consider an improved backup strategy. |
Spazmo's solution has worked for me. I hope it does for you. I feel sick for you. |
Yes, this is definitely worth a try, and will work if the drive is alive. |
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10/20/2009 03:55:32 PM · #25 |
Originally posted by JulietNN:
it whirrs on and then stops. |
Just saw this post, most likely a drive problem. If you are computer savvy then drop it an enclosure as others mentioned, hopefully it's the power supply of the current enclosure, etc. If that doesn't work, it's time to stop messing and pay someone to get your data back. |
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