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03/22/2005 06:33:31 AM · #1 |
| Im having problems getting my cousins reader to read on her mac.. it wont recognize the card or the reader... we tried rebooting it still nothing.. tried connecting the camera to the comp and still nothing. any suggestions? |
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03/22/2005 06:35:17 AM · #2 |
get a PC?
What reader? What OS? Is this a new problem or new hardware or what?
using a USB port i assume? does any other USB devices work (like a printer )?
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03/22/2005 06:38:20 AM · #3 |
| You had to expect someone to blurt the infamous "Get a PC line". Are you using Mac OS9? Is your reader meant for USB 2.0? If so, it won't work. If you go to apple system profiler, it will recognize the drive, but it won't mount. You would need to upgrade to OSX, and get a USB 2.0 PCI card. If your drive is USB 1.1 compatable, then it should work. Helpful? If this doesn't solve the problem, you'll need to explain more details. |
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03/22/2005 06:39:21 AM · #4 |
| its OS 10 and she's had the reader for a while. its a new problem. tried hooking the camera up and the reader up neither worked. tried a different computer too still nothing |
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03/22/2005 06:41:07 AM · #5 |
| Assuming that the reader and the camera are seperately being tried, what camera? What reader? Did the manual require installing a driver or extension? Details, or I can't help you. |
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03/22/2005 06:48:23 AM · #6 |
| she has a Canon G5 and sandisk reader.. has had the camera for over a year and the reader close to a year.. its the first time she has had the problem.. you shouldnt have to download a driver for a mac they pick it up automaticly.. but she said she would try it anyway.. she has OSX and USB 2.0 last night was the first time she had the problem with this.. she tried loading it through the camera directly as well as through the reader.. nothing.. she tried her friends computer.. nothing.. I had this problem with my comp (pc) last week and the next day it worked fine so it may be a fluck but i wasnt sure if anyone else was having a problem.. |
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03/22/2005 06:54:01 AM · #7 |
I had such an issue, and switched cables. I replaced the cable attached to the reader with the one supplied with the camera, and -presto- it worked.
If not, I'd try a different reader, a new one even, since they're not very expensive.
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03/22/2005 06:55:52 AM · #8 |
| Sorry, I don't know what to tell you. If other USB devices work fine, I would guess that the problem would coincidentally be two broken devices which is unlikely. Are you plugging directly into the USB drive in the computer, or into a USB port/hub? Maybe the USB hub doesn't draw enough power to mount the device. I'm still not sure why it isn't working. |
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03/22/2005 07:11:36 AM · #9 |
Have you tried the card reader on your pc? does it work?
No - could it be the card reader has died?
yes - points to a problems with the usb ports on the mac -
do you have a usb card read that you can try on the mac? |
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03/22/2005 07:37:04 AM · #10 |
Has she installed anything new lately (hardware or software)? perhaps there is some conflict or something was overwritten?
Has she checked for viruses?
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03/22/2005 07:45:55 AM · #11 |
| shes gonna try to load the drives when she gets home.. neither drive is working i think it maybe either the reader or something with the card.. tho the camera can read the images on it.. thanks for the help. i have to head to work but any other suggestions ill pass them along to her (shes in nyc so i cant try it on my comp) but she tried it on her friends and it still didnt work. and she tried the cord from the camera and that didnt work either. thanks for the help guys :) |
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03/29/2005 05:20:36 PM · #12 |
| ok guys.. we need some more helop with this.. my cousins reader still isnt working... she tried hooking a printer up to it and that works fine.. so that leads me to believe its not her usb port. that and shes using a pcmia card (new) and thats not working either. so im wondering if its her card..tho she has two cards and neither are working.. and other suggestions? |
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03/29/2005 05:41:59 PM · #13 |
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